It was happening – that moment independent music teachers (generally) dread…
It was nearing the end of the semester and a mom came in after the lesson to get her kids. As we were chatting, she brought up that they were thinking about going to another teacher next year – not because of this dissatisfaction with me, but because this teacher was a traveling teacher who would come to their home. With four kiddos under the age of 8, home life was feeling hectic and the thought of having piano come to them was highly appealing at the moment.
As she’s talking, my mind is simultaneously whirling. Continue reading
This post is the third and final installment of The Varsity Musician’s Playbook written by my good friend and colleague, Christina Whitlock, NCTM. I asked her to write this series for you since, of all the conference sessions I attended last year, it was the one that impacted me the most.
If you missed the first two posts in this series, I would recommend reading them first.
Part 1 – Studio Interdependence
Part 2 – Studio “Locker Room”
Be “The Piano Teacher.”
Consider this: If a young man introduces himself and says he plays football, the next question is almost guaranteed to be, “for what team?”.
When I mention the fact that my daughter takes gymnastics, I can almost always count on the next question to be, “at which gym?”.
Why should our studios be any different? Our communities should know us by name!
This post second in a three-part series written by my good friend and colleague, Christina Whitlock, NCTM. I asked her to write this series for you since, of all the conference sessions I attended last year, it was the one that impacted me the most.
If you missed the first posts in this series, I would recommend reading it first.
Part 1 – Studio Interdependence
In Post #1, we looked at a few ways to incorporate a sense of interdependence in your studio. Today’s post is going to focus on your studio environment, or, in keeping with the theme of this series, your Studio “Locker Room!”
I realize we all have varying degrees of control over the physical space we teach in, but I hope this post will inspire you to seek out similar applications that work for you.
Creating Studio Legacy – Tradition
Let’s consider this picture of the Hofstra Ladies’ Lacrosse Team locker room.
The first thing I notice is the statement, “Tradition Never Graduates.” Friends, we all know, sports are ALL about legacy! Why should your studio be any different?
Once my piano students hit middle school, I often lose them to sports.
If this is a statement you’ve either said at least once in your career or heard a colleague say, raise your hand.
Me, me, me!
Yes, you over there, with your hand up – this post is for you!
At every conference I attend, while there are many excellent sessions, there are always one or two whose message sticks with me for good. At this past MTNA Conference (2016 San Antonio), my “sticky” session was by far:
The Varsity Musician’s Playbook: Commitment Building Strategies from Team Sports to the Studio.
Bam! Wow, the title hooked me. As someone who enjoys the business side of running my piano studio – this was my type of session.
Back in March I presented a session on marketing at the 2016 MTNA National Conference in San Antonio Texas called The Wild West of Marketing: How Do You Know What Really Works?
Read more about my conference experience here and details on the sessionhere.
Yesterday this video popped up on Facebook and I thought I would share it. It’s a 10 minute clip from the session.
You’ll hear several things I did in my first year including Facebook tips.
Amy Chaplin on Marketing at MTNA 2016. #MTNA2016
Posted by Joy Morin on Sunday, April 3, 2016
If for some reason the video above won’t play, click here to view the video on Facebook.
For more marketing tips, check out the July 2016 edition of The Piano Bench Magazine where I wrote 32 Ways to Market Your Studio.
Last week my studio families and I walked in our 5th annual parade since I opened in 2011. A 5-year anniversary is a perfect time for celebration, so I wanted to share a little more about it with you today.
Not only are you going to see photos from the last five years, but I’m going to share how a simple community event like a parade can become a core marketing tool to grow your music studio.
2011 – Year 1
The year I started my studio, I was living off only 10-15 students and needed to go on the cheap. My logo had not yet been designed, so I just cut a simple sign out of black poster board and borrowed my mother-in-law’s beautiful T-bird.
The keyboards I made from foam-core poster board I bought at Wal-Mart.
My hubby is a trooper. 🙂
A few days ago I had a Facebook private message from a fellow Indiana colleague with some questions regarding marketing.
I’ve heard you mention before that you had good luck meeting with school music teachers, letting them know about your services and asking them to refer students to you.
How did you find out which teachers to contact?
Did you call or email?
Did you meet with them in person?
What did you say to make them more likely to agree to the meeting, and what things did you bring up during the meeting?
“Aha!” I said to her, “This will make a perfect post for my readers, can you give me a few days?”
…and here we are.
She’s right. One of the many marketing tactics I took in the first two years I was open for business included contacting and preferably meeting in person all the school teachers in mine and even surrounding counties.
Psst…there’s a freebie at the end to help you organize your new marketing strategy so stick with me!
Why This is So Important
Who is it that parents go to when they look for lessons? They ask the kid’s music teacher. You should know who they are and what they look like so if you see them around town, especially if you’re in a small town, you can at least put a face with a name.
Building rapport with school music teachers is building your referral network.
Since I keep detailed records of every inquiry, conversation, and contact I have with potential students, I can announce for a fact, that 6% of my total inquiries thus far have come from school music teacher. This includes those who only inquired as well as those who ultimately registered. Even better, 8.7% of my total registrations have come from this marketing effort – nearly 1/11.
One of my favorite articles in the MTNA American Music Teacher Magazine is “It’s
None of all Your Business”e by fellow Indiana colleague Karen Thickstun.
Karen is not only an excellent teacher but she’s highly intelligent and business savvy. I am blessed to know and get to work with her on the Indiana MTA board of directors. (P.S. I also have to mention that she’s a nominee for President-Elect for MTNA in the upcoming election. Consider that my endorsement) 😉
In the current August/September 2016 issue, her article “Re-Defining Word-Of-Mouth” mentioned (with permission) some of my findings I presented in my 2016 MTNA conference session The Wild West of Marketing: How do you know what really works?
“When Amy Chaplin opened her studio in a small Indiana town a few years ago, she implemented 40 different marketing strategies. Two years later, she had a full studio and waiting list. She meticulously tracked every inquiry, every registration. Of those who inquired, but did not register, 35 percent came from traditional marketing (location near an ice cream store, fliers, print ads); 20 percent came from personal marketing (referrals, networking, personal connections); and 13 percent came from online marketing. However, when she analyzed who inquired and registered, she found that 54 percent of her students learned about her studio through personal marketing, 20 percent through traditional marketing and 6 percent through online marketing.
As evidenced by Amy’s research, word-of-mouth is a trusted, powerful method of sharing information and building a studio.”
It’s true. Word-of-mouth does still work, ESPECIALLY in a small community. (Just remember it can’t be your ONLY form of marketing – but that’s another topic!)
Lots of people inquire when they see you online, or they see your great location. When it comes down to making that commitment, however, it’s those who know you best–customers who refer you, teachers you network with who recommend you, and those you already have some connection or relationship with that ultimately drive your business.
So what does this mean for us? What else can we do besides be the best teacher we can be and hope people will recommend us to others?
I’m excited to share with you a wonderful informal performance I host for my students in the summer.
You’ll not only get all the nitty-gritty including repertoire used, and my preparation checklist, but I’m going to show you how this performance can be used as a marketing tool!
Until last year I didn’t do any kind of recitals during the summer. I believe in keeping summer commitments as light as possible, which is why I make summer optional for families. I usually have 60% of my students take summer lessons.
(Since you’re a piano teacher I know you’re wondering…yes my income drops in the summer. However, students who don’t take have to pay a $25 non-refundable holding fee. This amounts to several hundred dollars which helps a little with the reduced summer income.)
Last summer, however, I decided I wanted to do in informal picnic performance for students taking summer lessons.
I can’t remember the exact reason I decided to do this, but do recall seeing Irina Gorin posting on Facebook about a picnic with her studio families and I thought it was a lovely idea. I’m always looking for ways to build community within my studio and what better way than to have a meal together!
I wrote an article for the July edition of The Piano Bench Mag called…
“32 Ways to Market Your Studio.”
Below is a teaser excerpt, but to see all 32, you will have to visit The Piano Bench Mag in iTunes! The app is free to download and you can either purchase individual editions or pay for a yearly subscription.
If you’re interested in learning more about The Piano Bench Mag, you can catch past reviews by fellow piano bloggers.
Natalie Weber’s Review
Melody Payne’s Review
You can also follow The Piano Bench Mag on Facebook.